Distribution Delivery Manager

Company: Western Power
Location: Washington
Posted on: May 3, 2025

Job Description:

Distribution Delivery Manager - Permanent Full Time / South Metro Depot (Forrestdale WA)We are seeking a dynamic leader to manage a technically skilled and safe workforce in the scoping, planning, and delivery of customer network connection projects. This leadership role is pivotal in ensuring overall customer service and satisfaction, while optimizing processes to deliver maximum value at the lowest cost to Western Power.Key responsibilities include:

• Ensuring the safe delivery of customer projects and meeting core objectives of safety, reliability, and affordability.
• Setting clear expectations, driving accountability, and ensuring successful outcomes for the team and the business.This position is ideal for someone who excels in leading teams, driving operational excellence, and delivering high-quality results in a customer-focused environment.Your Role in Action

• Manage the safe delivery of the distribution works program for customer connection services.
• Responsible for overall customer service and satisfaction; ensuring processes are optimized to provide value at the lowest possible cost.
• Ensure all employees are trained and competent for their assigned work.
• Identify safety exposure areas and develop strategies to minimize risks.
• Collaborate with SEQT representatives to review safety investigations and approve outcomes promptly.
• Model Western Power's values and support strategic initiatives.
• Develop effective relationships with other Area Managers to ensure alignment and consistency.What Makes You a Great Fit
  • Tertiary qualification in Commerce, Business, Engineering, or related discipline, or significant relevant experience.
  • Extensive knowledge of program and project management within a customer service or operational environment.
  • Strong understanding of operations, preferably in a distribution or transmission business, with project management experience in field works.
  • Proven skills in planning, organizing, resource management, budgeting, and quality assurance.
  • Collaborative approach to building effective partnerships within the organization.
  • Experience in developing and maintaining a safe working environment.
  • Excellent organization and time management skills to handle competing priorities.
  • Knowledge of budgeting and finance systems, including monitoring and control.By joining Western Power, you will contribute to powering a cleaner energy future. We foster career development and promote a healthy work-life balance, empowering innovation as we develop a network serving the Western Australian community for generations. Benefits include:
    • Over 50% of opportunities driven by career progression.
    • Flexible work arrangements, including hours and remote work.
    • Option to purchase up to four weeks of additional leave annually.
    • Access to salary packaging, social activities, and discounted health and gym memberships.
    • Award-winning employee recognition and benefits programs.
    • An innovative team culture supporting renewable energy transition and decarbonization.
    • Three wellness leave days per year, in addition to standard leave.
    • End-of-trip facilities at Perth office and South Metro Depot, ideal for cyclists.
    • On-site caf-- for meals and refreshments.
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Keywords: Western Power, Towson , Distribution Delivery Manager, Professions , Washington, Maryland