TowsonRecruiter Since 2001
the smart solution for Towson jobs

Customer Support / Fraud Specialist I.

Company: Mommy Jobs Online
Location: Leesburg
Posted on: June 13, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Towson , Customer Support / Fraud Specialist I., Other , Leesburg, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Posting Title Cognitive Computing/Artificial Intelligence SME
Description: Req 2018-52738 Category Subject Matter Expert of Openings 1 Job Location US-Chantilly-VA Clearance Top Secret/SCI w/Poly Overview Every day at Perspecta, we enable hundreds of thousands of people (more...)
Company: Vencore- Services and Solutions Group
Location: Chantilly
Posted on: 06/25/2019

Systems Security Engineer
Description: OVERVIEW AbleVets, LLC is a fast-growing Service Disabled Veteran Owned Small Business SDVOSB providing healthcare information technology services and resources to help the Veterans Affairs VA and (more...)
Company: AbleVets LLC
Location: Chantilly
Posted on: 06/25/2019

Hospital Transcription
Description: We are seeking experienced, dependable speech recognition editors for several accounts. Must have recent speech recognition editing experience. WE HAVE WORK We are primarily seeking MT's with availability (more...)
Company: Mommy Jobs Online
Location: Chantilly
Posted on: 06/25/2019


Medical Coder Specialties
Description: Coding Denials, ER, OBGYN, Surgical, E/M, Neurology, Neurosurgery, Oncology, Hematology, Orthopedic Pathology Multi-specialties We are hiring coders with at least three years experience in various (more...)
Company: Mommy Jobs Online
Location: Chantilly
Posted on: 06/25/2019

Help Desk Support (VA, Chantilly)
Description: Koniag Technology Solutions is seeking a Help Desk Support person to work with our client in Chantilly, VA. This position requires a current TOP SECRET CLEARANCE. This is a direct, full time position (more...)
Company: Koniag
Location: Chantilly
Posted on: 06/25/2019

General Transcriber
Description: Individuals who can transcribe audio content of financial results conferences, medical training seminars, group project meetings and other general business meetings.
Company: Mommy Jobs Online
Location: Chantilly
Posted on: 06/25/2019

Work From Home Jobs - Drive with Lyft - Make Make $1800 in y
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Leesburg
Posted on: 06/25/2019

Work From Home Jobs - Drive with Lyft - Make Make $1800 in y
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Chantilly
Posted on: 06/25/2019

Do You Want More Out Of Life?
Description: Are you looking to generate more income, live the life youve always dreamed of, or to become financially free Imagine,
Company: Livelihood and Independence
Location: Chantilly
Posted on: 06/25/2019

Ironworker
Description: Ironworker High Structural Erectors offers field erection services in support of High affiliates construction projects as well as for infrastructure,
Company: High Structural Erectors LLC
Location: Lancaster
Posted on: 06/25/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Towson RSS job feeds