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Community Support Specialist

Company: Pressley Ridge
Location: Towson
Posted on: June 6, 2021

Job Description:

Essential Roles and Responsibilities

  • Work directly with parenting or pregnant participants in the Maryland Foster Care and /or Juvenile Services system ages 16-21 with a specific focus on educating and assessing the participants life skills in early child development, financial literacy, community living, safety and housing
  • Professionally manage a virtual work environment to include, being available to assist after hours staff with participant challenges as well as responsible maintenance of required job tools- i.e. computer, cell phone.
  • Assists the parent trainer by providing secondary support of parenting goals and feedback of participant progress
  • Report any findings of child abuse or neglect by a participant toward their child to CPS
  • Teach participants relevant life skills in their living environment on a consistent, weekly basis for up to one-hour a week, in an effort to meet their life skills outcome goals
  • Administer and evaluate knowledge on the Daniel Memorial skills assessment, to establish goals with participants to work towards self-sufficiency and independence
  • Establish a professional rapport with the leasing offices to successfully problem-solve any complaints issued against the participants
  • Orient the participants into the program, specifically focused on teaching life skills modules pertaining to community living, home management and financial stability
  • Distribute weekly participant stipends, monthly bus passes and monthly clothing stipends
  • Work directly with the participants in identified challenging areas and actively respond/be available to participants as they work towards successful completion of documented goals
  • Document and enter records of participant's living environment and goal achievement performance in software system (Apricot)
  • Complete monthly apartment inspections of the participants living space
  • Complete work orders for in-house maintenance issues with participant apartments
  • Complete all NICHAC processes, procedures and documentation
  • Manage and facilitate all financial responsibilities pertaining to the participant
  • Actively participate in monthly participant case plan meetings
  • Complete assigned parts of participant interval treatment plans
  • Provide crisis-intervention for situations requiring immediate attention
  • Complete incident reports according to Mother/ Baby Independent Living policies and procedures

Working Conditions

Physical Demands:

Ability to lift and/or move up to 10 pounds and occasionally lift up to 25 pounds with assistance.


  • Familiarity with and ability to navigate Baltimore metropolitan area
  • Ability to negotiate multiple diverse physical buildings and community settings
  • Ability to make decisions in the best interest of the organization
  • The incumbent works from a "virtual office," which encompasses the Mother/ Baby Independent Living Main Office, the participants' homes at appointment times, the Parenting Office, etc.
  • All CSS's are subject to the Virtual Office Policy, which can be found in the Employee Handbook.

Working Hours

  • Must be available to work full-time weekly business hours on a consistent basis, with flexibility to adjust hours to meet the needs of the participants and the organization
  • Required travel is 25% - 50% of time.

Clearances: State Police/FBI per state regulations; Child and Adult Protected services.

Current Driver's License with acceptable driving record and proof of current automobile insurance; Reliable transportation is strongly preferred

Keywords: Pressley Ridge, Towson , Community Support Specialist, Other , Towson, Maryland

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