Associate Computer System Analyst

Company: Northrop Grumman
Location: Towson
Posted on: November 20, 2020

Job Description:

Discover careers that change the world and further advancements in defense, technology, and engineering today at Northrop Grumman. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Northrop Grumman, you'll discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you'll discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways. Responsible for providing assistance on requests coming from the helpdesk, training teams, stakeholders, auditors, and users. Work may include, but not limited to, assistance with user accounts, reports, and hardware configurations. Assist the user community with the applications and systems managed by the customer, and receive support enabling them to perform assigned duties. Qualifications Basic Qualifications Minimum knowledge, skills, abilities needed. Bachelor's degree and 0 years of work experience, Master's degree OR a minimum of 4 years of work experience may be substituted in lieu of the degree requirement. Minimum of 1 year of experience in helpdesk supporting custom applications. Minimum of 1 year of experience and knowledge to document work processes and products. Minimum of 1 year of experience and knowledge of MS Office Suite. Minimum of 1 year of experience and knowledge of prioritizing many different projects and tasks based on the organization's needs, and guidance from management. Minimum of 1 year of experience in strong organizational and analytical skills with attention to details. Must be able to obtain and maintain a US Public Trust clearance. Must be or US Permanent Resident ( holder). Preferred Qualifications Candidates with these skills will be given preferential consideration. Prior experience supporting the Social Security Administration or similar government agencies. Basic knowledge in mainframe technology languages. Basic knowledge of programming. Knowledge in the development of training material and user manuals for all applications. Conducting training sessions for applications. Taking in calls from the user communities and responding to requests via emails. Develop and refine As-Is business process documentation, and To-Be business process documentation. Provide weekly status reports. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal OpportunityAffirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEOAA and Pay Transparency statement, please visit www.northropgrumman.comEEO. U.S. Citizenship is required for most positions.

Keywords: Northrop Grumman, Towson , Associate Computer System Analyst, Other , Towson, Maryland