Summer Intern 2026 - Customer Success
Company: FreedomPay
Location: Philadelphia
Posted on: April 1, 2026
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Job Description:
The FreedomPay Commerce Platform is the technology of choice for
many of the largest companies across the globe in retail,
hospitality, lodging, gaming, sports and entertainment,
foodservice, education, healthcare and financial services.
FreedomPay’s technology has been purposely built to deliver rock
solid performance in the highly complex environment of global
commerce. The company maintains a world-class security environment
and was first to earn the coveted validation by the PCI Security
Standards Council against Point-to-Point Encryption with EMV
standard in North America. FreedomPay’s robust solutions across
payments, security, identity and data analytics are available
in-store, online and on-mobile and are supported by rapid API
adoption. The award winning FreedomPay Commerce Platform operates
on a single, unified technology stack across multiple continents
allowing enterprises to deliver a consistent, repeatable experience
on a global scale. FreedomPay is a fast paced, high growth company
with a great culture with competitive benefits and compensation
with a business casual atmosphere. We are seeking an enthusiastic
and motivated Intern to join our dynamic team at FreedomPay. This
internship will provide you with hands-on experience in the
payments technology industry, helping to develop and enhance
innovative solutions. The ideal candidate is a proactive
problem-solver with a passion for technology and a keen interest in
the fintech space. Internship Overview FreedomPay is seeking a
Customer Success Intern to join our Customer Success team for the
summer. This paid internship offers hands-on experience supporting
the internal operations, processes, and systems that enable our
Customer Success organization to scale and operate efficiently.
This role is focused on internal support, documentation, reporting,
and process improvement. The intern will work onsite four days per
week and be fully embedded with the Customer Success team,
contributing to meaningful, real business initiatives. Job
Responsibilities Support internal Customer Success operations
through data cleanup, organization, and reporting Assist with
maintaining and improving internal tools, trackers, and dashboards
Help document and streamline internal processes, workflows, and
standard operating procedures Analyze trends in internal requests,
tickets, or workflows and summarize insights for the team Create
internal templates, checklists, and quick-reference guides to
reduce team inefficiencies Participate in team meetings and
collaborate with cross-functional partners such as Support and
Operations Take ownership of assigned projects and deliver clear,
well-documented outcomes Other tasks as assigned Qualifications
Currently pursuing a bachelor’s degree in Business, Operations,
Information Systems, Communications, or a related field Strong
attention to detail and organizational skills Comfortable working
with spreadsheets, documentation, and basic data analysis Ability
to follow defined processes while identifying opportunities for
improvement Strong written communication skills Curious, proactive,
and eager to learn in a fast-paced, team-oriented environment
Interest in Customer Success, SaaS, fintech, or technology
operations Ability to work onsite four days per week in
Philadelphia
Keywords: FreedomPay, Towson , Summer Intern 2026 - Customer Success, IT / Software / Systems , Philadelphia, Maryland
