System Administrator Level 3
Company: 1 Accord Consulting LLC
Location: Annapolis Junction
Posted on: February 19, 2026
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Job Description:
Job Description Job Description 1 Accord Consulting, LLC is a
growing information and technology business founded on the basic
principle of delivering customer mission success, while providing
flexibility to maintain a work life balance. We hire the best, most
driven, and talented people to help us support all our customers.
With certified experts consulting our clients, we can address the
customer’s mission. System Administrator Level 3 • Provide support
for implementation, troubleshooting and maintenance of IT systems •
Provide Tier 1 (Help Desk) problem identification, diagnosis and
resolution of problems • Manage the daily activities of
configuration and operation of IT systems • Provide assistance to
users in accessing and using IT systems • Provide Tier 1 (Help
Desk) and Tier 2 (Escalation) problem identification, diagnosis and
resolution of problems • Provide support to IT systems including
day-to-day operations, monitoring, and problem resolution for all
of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to
agency management and internal customers • Optimize system
operations and resource utilization, and perform system capacity
analysis and planning • Provide in-depth experience in
trouble-shooting IT systems • Provide detailed analysis and
feedback to agency management and internal customers for escalated
tickets • Provide support for the dispatch system and hardware
problems and remains involved in the resolution process • Configure
and manage UNIX and Windows (or other applicable) operating systems
and installs/loads operating system software, troubleshoot,
maintain integrity of and configure network components, along with
implementing operating systems enhancements to improve reliability
and performance • Support the design of systems, mission
architecture and associated hardware • Possess a working knowledge
and understanding of system administration interdependencies as
part of the Service Oriented Architecture (SOA) • Analyze and
resolve complex problems associated with server hardware,
applications and software integration Experience Fifteen (15)
years’ experience as a SA in programs and contracts of similar
scope, type, and complexity is required. Bachelor’s degree in a
technical discipline from an accredited college or university is
required. Five (5) years of additional SA experience may be
substituted for a bachelor’s degree. 1 Accord Consulting is an
Equal Opportunity Employer. We welcome applicants of all
backgrounds and do not discriminate based on race, color, religion,
gender, sexual orientation, national origin, disability, or veteran
status.
Keywords: 1 Accord Consulting LLC, Towson , System Administrator Level 3, IT / Software / Systems , Annapolis Junction, Maryland
