Project Services Coordinator
Company: Fromm Electric Supply
Location: Reading
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: FrommConnect is
excited to offer an opportunity for a detail-oriented,
customer-focused professional who enjoys keeping projects organized
and moving smoothly. We’re hiring a Project Services Coordinator
who is proactive, dependable, and ready to support our growing
automation services team. In this role, you will serve as the
central communication hub, helping manage the flow of information,
coordinating project activities, supporting quoting and order
processes, and ensuring our customers receive exceptional service
from start to finish. Requirements: • Serve as the primary point of
contact for customers, providing updates, resolving issues, and
ensuring a positive project experience. • Document and track
customer complaints, service issues, and project-related inquiries.
• Follow up on quotes, leads, and outstanding customer responses. •
Support setup of new customer and vendor accounts in collaboration
with internal teams. • Maintain accurate project information in
Scoro, including tasks, schedules, invoices, and documentation. •
Coordinate project-review meetings with sales, engineering, and
supervisory teams to keep everyone aligned. • Manage the
quote-to-order process, including material procurement and
coordination with Fromm inside sales for order entry and invoicing.
• Track project milestones and deliverables to ensure accurate and
timely billing. • Assist with warehouse logistics for incoming and
outgoing materials. • Ensure project engineers maintain up-to-date
safety certifications and safety documentation. • Support shop
production activities and technical support needs as required. •
Contribute to maintaining and updating FrommConnect SOPs. What You
Bring • Strong attention to detail and consistent follow-through. •
Excellent communication skills and a collaborative mindset. •
Ability to stay organized and manage multiple moving parts at once.
• Willingness to learn new software, processes, and project
workflows. • High school diploma or equivalent. • 3 years of
experience in sales, customer service, electrical industry
environments, or similar roles (preferred). • Microsoft Office
proficiency; experience with Scoro is a plus. • Knowledge of
electrical theory or industrial control components is a bonus. Why
Join Us? This is a great opportunity to further develop your skills
while supporting cross-functional teams and contributing to
operational excellence in a growing automation services
environment. If you enjoy coordinating projects, keeping teams
aligned, and delivering top-tier customer service, we encourage you
to apply!
Keywords: Fromm Electric Supply, Towson , Project Services Coordinator, IT / Software / Systems , Reading, Maryland
