MSP IT Services Specialist
Company: Kane Partners LLC
Location: Willow Grove
Posted on: June 25, 2025
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Job Description:
Join a growing Managed IT Service Provider serving small
businesses with cutting-edge tech solutions. We're seeking an MSP
Operations Specialist to streamline operations, enhance team
efficiency, and support leadership in driving growth. What You'll
Do: · Manage day-to-day operations, procurement, data, and client
contracts · Own billing processes (recurring, labor, and project
billing) using Autotask PSA, QuickBooks, and ConnectBooster ·
Support project management and ensure timely task delivery ·
Provide administrative support to leadership and technical teams ·
Track KPIs and report on operational and team performance · Help
maintain and improve financial and service processes · Collaborate
across departments to ensure top-notch client service What You
Bring: · 3–5 years of MSP experience · Proficiency with RMM, PSA,
and billing systems (e.g., Datto RMM, Autotask, QuickBooks) ·
Strong organizational and communication skills · Detail-oriented
with a passion for reliable execution · A team-first attitude and
willingness to pitch in wherever needed · Bachelor’s in Business,
IT, or related field preferred Why You’ll Love It Here: · Be part
of a high-impact, values-driven team · Help scale a lean, growing
company · Work with leadership on meaningful initiatives ·
Competitive salary, benefits, and career growth If you're ready to
bring structure, precision, and energy to a dynamic MSP team—apply
now!
Keywords: Kane Partners LLC, Towson , MSP IT Services Specialist, IT / Software / Systems , Willow Grove, Maryland
