ServiceNow Developer

Company: IBM Computing
Location: Washington
Posted on: May 31, 2025

Job Description:

IntroductionA career in IBM Consulting is rooted in long-term relationships and close collaboration with clients worldwide. You'll work with visionaries across multiple industries to enhance the hybrid cloud and AI journey for some of the most innovative and valuable companies globally. Your ability to accelerate impact and create meaningful change for your clients is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio, including Software and Red Hat.Curiosity and a relentless pursuit of knowledge are fundamental to success at IBM Consulting. In your role, you'll be encouraged to challenge norms, explore ideas beyond your immediate responsibilities, and develop creative solutions that lead to groundbreaking impacts for a broad network of clients. Our culture emphasizes evolution and empathy, focusing on long-term career growth and development opportunities in an environment that values your unique skills and experiences.Your role and responsibilitiesYour Role and Responsibilities :

• Design and develop applications on a global shared ServiceNow platform using JavaScript, REST APIs, and ServiceNow workflow tools.
• Develop, present, and defend solution designs.
• Write automated test scripts for application testing prior to deployment and regression testing.
• Create application security threat models to ensure secure solution design.
• Stay updated with new features, updates, and best practices in ServiceNow development.
• Collaborate with other developers, iteration managers, and stakeholders to ensure successful project delivery.Required technical and professional expertise
  • Minimum 5 years of experience.
  • Active ServiceNow certifications, including Certified System Administrator (CSA); Certified Application Developer (CAD), and/or Certified Implementation Specialist (CIS) certifications preferred.
  • Expertise in ServiceNow platform configuration, including catalog items, flows/workflows, business rules, UI policies, client/server scripts, and notifications.
  • Experience in developing and customizing ServiceNow applications and Service Portal interfaces.
  • Strong knowledge of ServiceNow best practices for development, configuration, testing, and deployment across various modules such as ITSM, ITOM, HRSD, CSM, or custom modules.
  • Ability to design and implement data models, access control rules (ACLs), and integration interfaces (e.g., REST, SOAP, MID Servers).
  • Experience with Agile development processes and tools like ATF for regression testing and defect identification.
  • Skilled in preparing and maintaining technical test plans for ServiceNow implementations.
  • Ability to obtain and maintain a security clearance from the US federal government.Preferred technical and professional experience
    • Ability to document solutions and support user acceptance testing (UAT) and production deployments.
    • Strong communication skills and the ability to collaborate with business analysts, architects, and administrators in an Agile environment.
    • Familiarity with ServiceNow upgrade processes and instance management best practices.IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM also complies with all fair employment practices regarding citizenship and immigration status.
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Keywords: IBM Computing, Towson , ServiceNow Developer, IT / Software / Systems , Washington, Maryland