Front Desk Cleck
Company: Parkside Plaza Condo U O A
Location: Silver Spring
Posted on: April 3, 2026
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Job Description:
Job Description Job Description · • Be responsible for knowing
and enforcing rules and instructions concerning general Building
operations, i.e. emergency situations, moves and access and key
control as specified in the Front Desk Manual. • Contact
maintenance personnel, police, fire, or Gas Company in the event of
an emergency. • Provide information courteously and respectfully to
owners, residents, guests, visitors and contractors. Ensure guests,
and contractors register and are announced before leaving the desk
area. • Answer telephone and record messages as required. • Assist
in the processing of work orders upon resident request and input
order into Concierge Plus system. • Maintain control of Emergency
and Courtesy Key Cabinets, dispense keys as needed and record to
whom Issued. • Maintain Resident Information, Incident, Key
Control, Exercise and Guest Logs as required. • Properly process
office mail, oversized mail, UPS, Fed EX and other deliveries that
come to the Front Desk utilizing the Concierge Plus Notification.
Follow-up with resident if any package is not picked up within 5
days. • Frequently observe CCTV monitors and report any unusual
observations to the appropriate party. • Provide shift update to
oncoming desk clerk. Update clerk about contractor work in
process,' new management memos, and any situations, unresolved or
in process. • Communicate with Management anything that may affect
or compromise the Integrity of the Building, residents, or staff.
Keep Front Desk supplied with necessary forms • Provide residents
with Suggestion/Comment and Incident Forms and all other forms as
needed. • Assist in training new personnel • Process resident
extermination requests to ensure they are Included on the weekly
Pest Control Service List. Provide exterminator with residents'
keys on Service List. • And all other duties as assigned by
Management
Keywords: Parkside Plaza Condo U O A, Towson , Front Desk Cleck, Administration, Clerical , Silver Spring, Maryland
