Claims Service Specialist
Company: GEICO
Location: Stafford
Posted on: June 26, 2025
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Job Description:
At GEICO, we offer a rewarding career where your ambitions are
met with endless possibilities. Every day we honor our iconic brand
by offering quality coverage to millions of customers and being
there when they need us most. We thrive through relentless
innovation to exceed our customers’ expectations while making a
real impact for our company through our shared purpose. When you
join our company, we want you to feel valued, supported and proud
to work here. That’s why we offer The GEICO Pledge: Great Company,
Great Culture, Great Rewards and Great Careers. Claims Service
Specialist – Fredericksburg, VA Salary: $25.81 hourly/ $52,000
annually Hybrid role: Training 100% in-office (6-9 months); post
training 4 days a week in office and work from home 1 day a week At
GEICO, we offer a rewarding career where your ambitions are met
with endless possibilities. Every day we honor our iconic brand by
offering quality coverage to millions of customers and being there
when they need us most. We thrive through relentless innovation to
exceed our customers’ expectations while making a real impact for
our company through our shared purpose. When you join our company,
we want you to feel valued, supported and proud to work here.
That’s why we offer The GEICO Pledge: Great Company, Great Culture,
Great Rewards and Great Careers. Claim your career growth as a
Claims Service Specialist at GEICO’s Fredericksburg, VA office and
be a part of one of the fastest-growing auto insurers in the United
States! If you are motivated, all about solutions, and empathetic
to the needs of customers, come grow a fulfilling career with us!
Through our paid, industry-leading training, you will learn the ins
and outs of the claims process and be ready to assist our
policyholders when they need us the most – during an accident. As a
Claims Service Specialist, you will collect facts about the
accident, investigate claim details, and collect statements from
involved parties. Our policyholders will count on your patience,
support, and attention to detail to get them back on the road as
quickly as possible. GEICO will also give you the space and grace
to explore your abilities and learn new ones. So if you are ready
to start growing your career, let’s talk! Many associates see a
base salary increase of 10% within their first year as a Claims
Specialist. Top associates can see increases up to 15%!
Qualifications & Skills: Experience providing outstanding customer
service by showcasing expertise, fostering trust and growing
customer satisfaction Solid computer multitasking skills Ability to
effectively communicate, verbally and in writing, and willingness
to expand on these abilities Ability to work comfortably and grow
in a fast-paced, high-volume call center environment Minimum of
high school diploma or equivalent Eagerness to explore new skills
and openness to different career paths geico1200 At this time,
GEICO will not sponsor a new applicant for employment authorization
for this position. The GEICO Pledge: Great Company: At GEICO, we
help our customers through life’s twists and turns. Our mission is
to protect people when they need it most and we’re constantly
evolving to stay ahead of their needs. We’re an iconic brand that
thrives on innovation, exceeding our customers’ expectations and
enabling our collective success. From day one, you’ll take on
exciting challenges that help you grow and collaborate with dynamic
teams who want to make a positive impact on people’s lives. Great
Careers: We offer a career where you can learn, grow, and thrive
through personalized development programs, created with your career
– and your potential – in mind. You’ll have access to industry
leading training, certification assistance, career mentorship and
coaching with supportive leaders at all levels. Great Culture: We
foster an inclusive culture of shared success, rooted in integrity,
a bias for action and a winning mindset. Grounded by our core
values, we have an an established culture of caring, inclusion, and
belonging, that values different perspectives. Our teams are led by
dynamic, multi-faceted teams led by supportive leaders, driven by
performance excellence and unified under a shared purpose. As part
of our culture, we also offer employee engagement and recognition
programs that reward the positive impact our work makes on the
lives of our customers. Great Rewards: We offer compensation and
benefits built to enhance your physical well-being, mental and
emotional health and financial future. Comprehensive Total Rewards
program that offers personalized coverage tailor-made for you and
your family’s overall well-being. Financial benefits including
market-competitive compensation; a 401K savings plan vested from
day one that offers a 6% match; performance and recognition-based
incentives; and tuition assistance. Access to additional benefits
like mental healthcare as well as fertility and adoption
assistance. Supports flexibility- We provide workplace flexibility
as well as our GEICO Flex program, which offers the ability to work
from anywhere in the US for up to four weeks per year. The equal
employment opportunity policy of the GEICO Companies provides for a
fair and equal employment opportunity for all associates and job
applicants regardless of race, color, religious creed, national
origin, ancestry, age, gender, pregnancy, sexual orientation,
gender identity, marital status, familial status, disability or
genetic information, in compliance with applicable federal, state
and local law. GEICO hires and promotes individuals solely on the
basis of their qualifications for the job to be filled. GEICO
reasonably accommodates qualified individuals with disabilities to
enable them to receive equal employment opportunity and/or perform
the essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Keywords: GEICO, Towson , Claims Service Specialist, Accounting, Auditing , Stafford, Maryland
